2 YEAR / 24,000 MILES
WHO MAKES THIS LIMITED REPAIR WARRANTY (“WARRANTY”): This limited repair Warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of this Warranty. This Warranty is made by the independent service facility where the repair occurred (“Facility”) who is so named on the original repair invoice and performed the service/repairs on your vehicle. This Warranty may be honored by any Facility participating in this program, or other authorized facility anywhere in the United States and Canada.
THIS WARRANTY COVERS THE FOLLOWING TYPES OF REPAIRS AND SERVICES:
THE FACILITY WARRANTS THAT THE ABOVE REPAIRS AND SERVICES PERFORMED AT ITS LOCATION WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR 24 MONTHS OR 24,000 MILES, WHICHEVER COMES FIRST, MEASURED FROM THE DATE OF THE FIRST REPAIR AND THE ODOMETER READING SHOWN ON THE ORIGINAL REPAIR INVOICE (“WARRANTY PERIOD”). This Warranty is conditioned on the vehicle being subjected only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the Warranty Period. WARRANTY REPAIR COSTS SHALL IN NO CASE EXCEED THE COSTS OF THE ORIGINAL REPAIR OR SERVICE.
If there is a defect in either materials or workmanship within the Warranty Period, the Facility has the option in its sole discretion to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you, or refund to you the entire charge for the warranted repairs, minus any previous refunds or credits.
STATE OF CALIFORNIA ONLY: A buyer of covered products or services has the right to have Warranty service performed during the Warranty Period. The Warranty Period will be extended for the number of whole days that the vehicle has been out of your hands for Warranty repairs. If a defect exists within the Warranty Period, the Warranty will not expire until the defect has been fixed. The Warranty Period will also be extended if the Warranty repairs have not been performed due to delays caused by circumstances beyond the control of you, or if the Warranty repairs did not remedy the defect, and the buyer notifies the Warranty Administrator of the failure of the repairs within 60 days after they were completed. If, after a reasonable number of attempts, the defect has not been fixed, you may return his vehicle for a replacement of parts, if applicable, or a refund, in either case, subject to deduction of a reasonable charge for usage. This time extension does not affect the protections or remedies you may have under any law.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE: You must keep a copy of the original repair invoice and present it when seeking service under this Warranty. WARRANTY WORK IS PERFORMED, YOU MUST temporarily surrender possession of the original repair invoice, or a legible copy of the same.
If you are less than 25 miles away from the original service facility, you must return your vehicle to that facility and present your copy of the original repair invoice to the facility. If you are more than 25 miles from the original service facility and you are unable to reasonably return your vehicle to the that facility, then prior to any warranty repair work being performed you must call the warranty administrator, at 1-800-217-8946, from 8:00 a.m. to 8:00 p.m. Monday through Friday (Eastern Time), excluding U.S. holidays. The Warranty Administrator will direct you to the nearest participating Facility location. If there are no participating Facility locations in your area, you may take your vehicle to a non-participating service facility in your area. If the non-participating service facility will not accept payment from the Warranty Administrator, you must pay for the Warranty service and submit your original repair invoice and subsequent Warranty repair invoice to the Warranty Administrator for reimbursement. In all cases, these original document(s) will be returned to you as soon as practicable. If your vehicle is inoperable, and you are more than 25 miles from the original facility: (a) you may be eligible for reimbursement of eligible towing expenses, up to a maximum of $100.00; (b) if warranty repairs require additional time due to the time required for parts to be ordered and delivered or the complexity of the repair, you may also be eligible for reimbursement of eligible rental car expenses for no more than 2 days up to a maximum of $50.00 per day, as determined by the warranty Administrator.
WHAT IS NOT COVERED BY THIS WARRANTY: You must pay for any non-Warranty service you order to be performed at the same time as the Warranty service. This Warranty will not apply to your repaired vehicle if it has been damaged by abnormal use, commercial use, misuse, neglect, accident, “tampering with”, alteration or the additional installation of parts by other than the Facility, including, but not limited to, the installation of aftermarket parts.
THIS WARRANTY DOES NOT COVER REPLACEMENT OR REPAIRS DUE TO NORMAL WEAR AND TEAR. The Facility’s employees and/or agents do not have authority to modify the terms of this Warranty or to make any promises in addition to those contained in this Warranty. THIS WARRANTY DOES NOT IN ANY WAY INCLUDE INCIDENTAL OR CONSEQUENTIAL DAMAGES (additional expenses which you may incur as the result of faulty repair or service). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific rights, and you may also have other rights, which vary from state to state.
AUTOMOTIVE REPAIRS EXCLUDED FROM WARRANTY: This Warranty does not cover repair(s) or replacement(s) except as listed in the section, “What is Covered by this Warranty,” even though the Facility may offer other services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive repairs excluded from the Warranty include:
I. ENGINE
II. TRANSMISSION, TRANSAXLES
III. DRIVE AXLE/DIFFERENTIAL ASSEMBLY
IV. AUTO BODY, PAINT, MOLDING REPAIR
V. REPAIRS PERFORMED ON COMMERCIAL VEHICLES
VI. TIRES
VII. BATTERIES
VIII. OR SALVAGED PARTS
IX.PREVENTIVE MAINTENANCE SERVICES (excluding belt and hose replacement)
2 YEAR / 24 HOUR COVERAGE
This 24-Hour Roadside Assistance Program (the “Program”) has been given to you for no additional charge by the participating authorized service facility (“Facility”) where you recently received service for your vehicle (“Covered Vehicle”). The Program is administered by Automotive Business Solutions. All services provided through the 24-Hour Roadside Assistance Program are described below:
BENEFIT PERIOD: The Program begins on the date identified on your original repair invoice from the Facility and continues for 24 months from the date of your invoice (“Benefit Period”).
WHAT ARE THE BENEFITS? During the Benefit Period, this Program provides reimbursement of two (2) claims per 12-month period for covered roadside assistance service up to $100.00 per Covered Vehicle (“Benefit Limit”). Roadside assistance is available 24 hours a day, 7 days a week.
WHAT ARE THE LIMITATIONS?
COVERED VEHICLES: The Program benefits are limited to the vehicle identified on the original repair invoice for the Covered Vehicle and will be provided to the vehicle owner, spouse and/or dependent children when driving the Covered Vehicle. Requests for roadside assistance will only be honored for Covered Vehicles under the Program. This Program is not transferable.
EXCLUDED VEHICLES: Vehicles with a manufacturer’s load rating capacity greater than one-ton, or any vehicle with a load rating capacity of one-ton or greater designed for, built for or used in a private recreational or commercial application including but not limited to Class A (or Type A) motor homes and Class C (or Type C) motor homes; vehicles used for competitive driving or racing, police or emergency service, principally off-road use (off-road use is described as driving on anything that is not a paved or gravel road maintained by the state or local authority), snow removal, carriage of passengers for hire, commercial towing, construction, postal service, farm, ranch, or agriculture, motorcycles, or trailers.
COVERED SERVICES: The following roadside assistance services are reimbursable up to the benefit limit:
REIMBURSEMENT PROCEDURES: To file a reimbursement claim, you must submit the following information within sixty (60) days of the disablement:
EXCLUSIONS: THIS PROGRAM WILL NOT PAY OR REIMBURSE FOR: